Dubai City Tour Service with Car and Driver FAQs
1. What does the Dubai City Tour service include?
The service includes a private car with a professional driver for a full-day tour of Dubai’s top attractions. You can customize the itinerary or choose from our suggested routes. The service also covers fuel, parking fees, and tolls within Dubai.
2. How long does the city tour last?
The standard tour lasts for 8 to 10 hours, giving you ample time to explore key sights across Dubai. You can extend the tour for an additional hourly fee if desired.
3. What vehicles are available for the city tour?
We offer various vehicles for the tour, including the Nissan Sunny, Hyundai Elantra, Lexus ES 300H, and Kia Carnival. You can select the vehicle that best suits your group size and preferences during booking.
4. How do I book a Dubai City Tour with a car and driver?
You can book the tour through our online reservation system, by phone, or via email. We recommend booking at least 24 hours in advance to ensure availability.
5. Can I customize my city tour itinerary?
Yes, the itinerary is fully customizable. Whether you want to visit cultural landmarks, shopping malls, or specific attractions, our driver will tailor the route to your interests.
6. How many people can the vehicle accommodate?
The seating capacity depends on the vehicle chosen. Our sedans can typically accommodate up to 4 passengers, while our minivans can hold up to 7 passengers. Please specify the number of passengers when booking.
7. What are some must-see attractions in Dubai?
Popular attractions include the Burj Khalifa, Dubai Mall, Dubai Marina, Palm Jumeirah, Dubai Museum, and the Gold Souk. You can also visit Jumeirah Mosque, Dubai Creek, and take a desert safari.
8. Are entry fees to attractions included in the tour?
Entry fees to specific attractions are not included in the tour package unless explicitly stated. You can purchase tickets to attractions separately or request our assistance in arranging them.
9. What if I want to extend the tour beyond the standard time?
You can extend the tour beyond the standard 8-10 hours for an additional hourly fee. Please inform us in advance if you plan to extend the tour.
10. Do your drivers act as tour guides?
Our drivers are knowledgeable about Dubai and can provide general information about the city’s attractions. However, if you require a dedicated tour guide, we can arrange one at an additional cost.
11. What safety measures are in place for the tour?
Our vehicles are well-maintained and equipped with GPS systems. Drivers are trained to follow all safety regulations, ensuring a safe and comfortable tour experience.
12. Can I include airport pick-up or drop-off as part of the tour?
Yes, we can include airport pick-up or drop-off as part of your city tour itinerary. Please provide your flight details when booking to arrange this service.
13. What should I wear during the city tour?
Comfortable, casual attire is recommended. If you plan to visit religious sites, please dress modestly, with shoulders and knees covered. Don’t forget sunscreen, a hat, and sunglasses for protection against the sun.
14. Do you offer group discounts or special rates for families?
Yes, we offer group discounts and special rates for families. Please contact us for specific pricing based on your group size and requirements.
15. Are meals included in the city tour?
Meals are not included in the standard city tour package. However, we can recommend and stop at top-rated restaurants or arrange meal packages upon request.
Car with Driver Full Day Service in Dubai FAQs
1. What does the full-day car with driver service include?
The service includes a private vehicle with a professional driver at your disposal for up to 10 hours. It covers fuel, parking fees, and tolls within Dubai. Any additional hours or services beyond the included time may incur extra charges.
2. How do I book a full-day car with driver service?
You can book the service through our online reservation system, by calling our customer service hotline, or via email. We recommend booking at least 24 hours in advance to ensure availability.
3. What types of vehicles are available for this service?
We offer a range of vehicles including luxury sedans like the Lexus ES 300H, spacious minivans like the Kia Carnival, and standard options like the Nissan Sunny and Hyundai Elantra. You can choose the vehicle that best suits your needs during the booking process.
4. Can I customize my itinerary for the day?
Yes, the itinerary is entirely flexible. You can plan your day based on your preferences, including visiting specific locations, running errands, or attending meetings. The driver will follow your schedule and assist as needed.
5. How many passengers can the vehicle accommodate?
The number of passengers depends on the vehicle selected. Our sedans typically accommodate up to 4 passengers, while our minivans can hold up to 7 passengers comfortably. Please specify your requirements when booking.
6. What is your cancellation policy?
Cancellations made at least 48 hours before the service date will receive a full refund minus the booking deposit. Cancellations made within 48 hours of the service date are non-refundable.
7. Do I need to pay for parking and tolls?
No, parking fees and tolls within Dubai are included in the service. If you travel outside Dubai or extend the service hours, additional charges may apply.
8. What if I need the car for more than 10 hours?
If you require the vehicle for longer than 10 hours, you can extend the service for an additional hourly fee. Please inform us in advance if you anticipate needing extra time.
9. Is the service available for airport transfers?
Yes, our full-day service can include airport transfers as part of your itinerary. Please provide your flight details during booking so we can adjust the schedule accordingly.
10. Are the drivers fluent in English?
Yes, all our drivers are fluent in English and familiar with the main routes and attractions in Dubai. If you need a driver who speaks another language, please let us know in advance.
11. Can I request a specific driver?
While we strive to accommodate specific driver requests, it is subject to availability. Please mention any preferences at the time of booking.
12. Is there a limit on the distance covered during the day?
The service covers all areas within Dubai. If you plan to travel to other Emirates, an additional charge will apply. Please inform us of your plans during booking.
13. What safety measures are in place?
Our vehicles are regularly maintained and equipped with GPS systems for safety and convenience. Drivers are trained to adhere to all safety regulations and provide a secure and comfortable experience.
14. How do I make payments for the service?
Payments can be made online at the time of booking or in person via credit card or cash on the day of the service. A deposit is required to secure your reservation, with the balance due before the service begins.
15. What if I need to make changes to my booking?
You can modify your booking up to 24 hours before the service date, subject to availability. Please contact our customer service team to discuss any changes.
16. Do you offer corporate packages for regular use?
Yes, we offer customized packages for corporate clients who require regular car with driver services. Please contact us to discuss your needs and pricing options.
Dubai Airport Transfer Service with Car and Driver FAQs
1. What is included in the Dubai Airport Transfer service?
The service includes a private car with a professional driver who will pick you up from Dubai International Airport (DXB) and transfer you to your destination within Dubai. The service also covers fuel, parking fees, and tolls.
2. How do I book an airport transfer?
You can book the service through our online reservation system, by phone, or via email. It’s recommended to book your transfer at least 24 hours in advance to ensure availability.
3. . What information do I need to provide when booking?
Please provide your flight number, arrival time, destination address, and any special requests (e.g., child seat, extra luggage space) when booking. This helps us ensure a smooth and timely transfer.
4. How will I find my driver at the airport?
Your driver will meet you at the designated pick-up point, usually in the arrivals hall, holding a sign with your name on it. We will provide you with the exact meeting location and the driver’s contact information in advance.
5. What happens if my flight is delayed?
We monitor flight arrivals, so if your flight is delayed, our driver will adjust the pick-up time accordingly. There’s no need to worry about missed transfers due to flight delays.
6. Can I cancel or modify my airport transfer booking?
Yes, you can cancel or modify your booking up to 24 hours before your scheduled pick-up time without penalty. Cancellations made within 24 hours of the pick-up time may incur a fee.
7. Is there a limit on luggage for airport transfers?
The luggage capacity depends on the vehicle selected. Typically, sedans can accommodate 2-3 pieces of luggage, while minivans can hold more. Please inform us of any large or extra luggage when booking so we can arrange the appropriate vehicle.
8. Can I book a return transfer from my hotel to the airport?
Yes, we offer return transfers from your hotel or any other location in Dubai back to the airport. You can book this as a round-trip service or separately as needed.
9. Are child seats available for the transfer?
Yes, child seats are available upon request. Please let us know your requirements during the booking process to ensure a child seat is provided.
10. What if I need the driver to make a stop on the way to my destination?
Brief stops can be arranged, such as picking up items or visiting an ATM, but please inform us in advance. Additional charges may apply for extended stops or detours.
11. What payment methods do you accept?
We accept all major credit cards, cash, and online payments. You can choose your preferred payment method during the booking process.
12. Do you offer airport transfers to other Emirates?
Yes, we can arrange transfers from Dubai Airport to other Emirates for an additional fee. Please specify your destination when booking to get a quote.
13. How do I contact customer support if I have an issue during my transfer?
You can reach our customer support team via phone, email, or live chat. We provide 24/7 support to assist with any issues or last-minute changes.
14. What should I do if I cannot find my driver at the airport?
If you cannot locate your driver, please contact the driver directly using the contact information provided or reach out to our customer support team for immediate assistance.