At Lifeway Tourism, we are committed to protecting your privacy and handling your personal information responsibly and transparently. This Privacy Policy explains how we collect, use, store, and protect your information in accordance with applicable laws and regulations of the United Arab Emirates (UAE).
By using our website or services, you agree to the practices described in this policy.
Information We Collect
We may collect the following types of information when you use our website or services:
Personal Information
- Full name
- Phone number
- Email address
- Pickup and drop-off locations
- Booking details and travel preferences
- Payment-related information (processed securely via third-party providers)
Technical Information
- IP address
- Browser type and device information
- Website usage data (pages visited, time spent, interactions)
We collect only information that is necessary to provide our services.
How We Use Your Information
Your information may be used for the following purposes:
- To process and confirm bookings
- To provide transportation and tourism services
- To communicate booking updates, confirmations, or service-related notices
- To improve our website, services, and customer experience
- To comply with legal, regulatory, or governmental requirements within the UAE
We do not sell, rent, or trade your personal data to third parties.
Payment Information
- All card payments are processed through secure third-party payment gateways.
- Lifeway Tourism does not store or have direct access to your card details.
- Payment data is handled in accordance with the security standards of the respective payment providers.
Data Sharing and Disclosure
We may share limited personal information only when necessary:
- With drivers or service partners for service fulfillment
- With payment processors to complete transactions
- With government authorities or regulators, if legally required under UAE law
All such sharing is done on a need-to-know basis and for legitimate purposes only.
Data Storage and Security
- We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, misuse, or loss.
- Access to personal information is restricted to authorized personnel only.
- Data is retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by UAE regulations.
Cookies and Tracking Technologies
Our website may use cookies or similar technologies to:
- Enhance website functionality
- Analyze website traffic and usage patterns
- Improve user experience
You may disable cookies through your browser settings; however, some website features may not function properly as a result.
User Rights
Subject to applicable UAE laws, you may:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your data where legally permissible
Requests can be made by contacting us using the details provided below.
Third-Party Links
Our website may contain links to third-party websites. Lifeway Tourism is not responsible for the privacy practices or content of external websites. Users are encouraged to review the privacy policies of those sites separately.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time.
Any changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of the updated policy.
Contact Information
If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact us through our official website or customer support channels.
